Usually, all listed products are in stock and can be shipped within 1-4 days. The items are prepared for shipment and the receipt of payment is awaited. You will be notified of the shipment of your order by email. In exceptional cases, e.g. in the case of larger, multiple orders, there may be a delay in shipping. If items are no longer in stock in sufficient quantities, they will be delivered as soon as possible. The delivery time varies and depends on the country of destination. You will receive your order about 2-7 days after shipment.


Ordered items are always shipped by insured shipping!
Shipping option costs area
Insured 3.00 Euro Spain
Insured 5.00 Euro EU, Switzerland
Insured 12.00 Euro Rest of the World

Important shipping instructions

Lost or damaged deliveries:
Since eurogem® always ships via insured shipping, your items are fully insured in the event of loss or damage.

Correct, complete delivery address:
Please make sure that your delivery address is complete and correct before placing an order, this way you avoid incorrect deliveries and unnecessary waiting times.

Customs / Fees / Import Tax:
The buyer is responsible for importing the goods into his country of delivery. If customs duties, import sales tax or other extra costs are incurred, these are to be borne by the buyer. The goods are sufficiently declared by the supplier and provided with an invoice.